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| | |-+  suport desk tell me it's the bloody router!!!
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Author Topic: suport desk tell me it's the bloody router!!!  (Read 696 times)
Brain
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« on: Thu 7 May, 2009 - 11:30 pm »

playing up! slowing things down, it seems it might not be the server... time will tell...
« Last Edit: Thu 7 May, 2009 - 11:31 pm by JJ » Logged
Brain
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« Reply #1 on: Fri 8 May, 2009 - 11:42 pm »

not the router... does it consistently with a direct to pc connection
got a good bloke on the help desk tonight, tells me that i have a 20% packet loss
when he pings the modem. sooooooooo   tech comming out on wednesday. he could come mon or tues, but wed , someone will be home.
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Brain
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« Reply #2 on: Sat 9 May, 2009 - 04:20 pm »

 eek

damn!
network problems this morning, no connection at all!
back now and quick as...  guess it must have been them all along?

no packet loss on pings, router working, everybody online and working.
we have had no problems like this since we connected with telstra, it's a bit of a panic when
it faults, been used to uninterupted connection too long huh? getting complacent 
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PaganRaven
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« Reply #3 on: Sat 9 May, 2009 - 04:27 pm »

  we do expect our providers to be perfect
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pebbles
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« Reply #4 on: Sat 9 May, 2009 - 08:27 pm »

we do expect our providers to be perfect

  eek  why not ....we pay for perfection !!!
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Jenny Talia
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« Reply #5 on: Mon 11 May, 2009 - 10:15 pm »

It could be a number of things, your line filter, the cable between the line filter and the modem. the cable from outside into the jackpoint.

I had problems with mine for a long time. Turns out it was interference from a little staple under the house holding the cable to the pillar.

Sometimes issues are easy to find, sometimes they can be a right b***h.
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Brain
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« Reply #6 on: Mon 11 May, 2009 - 11:19 pm »

this is a RF cable modem, on a coax network. seperate fromt he phone network.
and been no problems since sunday, so i'm saying it was a network problem

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